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‎12-29-2020 12:33 PM

HP Recommended
Product: HP Pavilion X360
Operating System: Microsoft Windows 10 (64-bit)

I closed my laptop yesterday with out shutting it down and now it will not respond to anything.  The screen is blank and the power button has a white light that flashes about every 5 seconds.  I have tried the system reboot and have had no success.  It will charge, shows the LED light by charging port.

1 REPLY 1

‎01-05-2021 08:25 AM

HP Recommended

@NLA75

 

I reviewed your post and I understand that the computer is not booting to Windows.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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