Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
springvale1 Student
1 0 0
Message 1 of 2
Flag Post
HP Recommended

HP Pavilion dv6 Cursor Jumping Around

I have an HP Pavilion x 360 laptop 

the computer is under 1 yr old



Help needed to resolve

HP Support Agent
HP Support Agent
13656 899 1540
Message 2 of 2
Flag Post
HP Recommended

HP Pavilion dv6 Cursor Jumping Around

Hi @springvale1,


Welcome to the HP Forums!


I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.


I reviewed your post and I understand that the cursor moves on its own randomly.


I’d love to help!


I would like to inform you that this issue usually occurs when there is a virus or a malware on your computer.


I recommend you to run a full scan on your computer and make sure there are no virus or malware. For malware, you can also use malware bite and run that on your computer.


If the issue persists, then follow the steps in the below article.




Let me know how it goes and you have a good day ahead.


To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Take care now and have a splendid week ahead.


Take care!



I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation