Locked topic

This topic has been locked due to inactivity for a long period of time. If you have a question, please create a new topic by clicking here.
TVHTEXAS Honor Student
Honor Student
2 0 0
Message 1 of 3
Flag Post
HP Recommended

HP Pavilion g6-1d48dx Notebook PC

Microsoft Windows 7 (64-bit)

It's a good sign when you don't even understand the "Choose Board" selections. My 3.5-year-old HP Pavilion g6 shuts down without warning. The Support Center has been WAY less than helpful. Hoping someone can help. THANK YOU.

Provost Provost
20720 1732 6577
Message 2 of 3
Flag Post
HP Recommended

HP Pavilion g6-1d48dx Notebook PC



Some Ideas and places to look...



Bullet_Arrow_2.JPGNotebook could be running hot.


From the Troubleshooting Section:



Side Bar


Fan Runs Constantly, the PC Notebook Operates Slower than Expected and Generates Heat




Bullet_Arrow_2.JPG  A program or application could be hogging resources, hanging, or crashing (perhaps after having grabbed all the memory).


Performance Monitor, Event Viewer:

10+ Useful System Tools Hidden in Windows


Improving System Performance without Adding Memory (Windows 7)


How to use the Resource Monitor in Windows 7



Bullet_Arrow_2.JPGUsing the Event Viewer is as much magic as it is science:  The Event Viewer provides lots of valuable information in a nearly undecipherable format.  Great fun.

Diagnosing Windows Errors: Event Viewer Secrets



Bullet_Arrow_2.JPGServices run, start, and stop on your computer all the time.  If a critical service stops - or fails to start when needed -- the system can fail to perform, or just stop working.  "Services" do not provide internal diagnostics - use other tools (Event Viewer) to help discern when Services are not behaving.


Control Panel > icon view > Administrative Tools > Services



Bullet_Arrow_2.JPG  There may be a program in Startup is not by itself a "bad" program -- having that program start with the boot / login may not be the best method to run / start that software / program.  In other words, some programs respond better to being started when needed as opposed to starting at boot / login.


How to Change, Add, or Remove Startup Programs in Windows 7



Bullet_Arrow_2.JPG  A system component may be failing.


HP Notebook PCs - Testing for Hardware Failures (Windows 7, Vista)





Bullet_Arrow_2.JPG  Less likely than with newer notebooks, it is still possible that one or more HP Drivers is in need of an Update. 


Always create a Restore Point before making changes:

Stop all programs:  Browsers, games, Applications, etc.


Control Panel > icon view > System > System Protection

Click (Highlight) your main disk (C) > Select Create a Restore Point




Note about BIOS Updates > Updating the BIOS provides an element of risk.  Even when you do everything correctly, you can end up with a large, flat, paper weight.  Never Update the BIOS unless you have reason to believe the change will provide a benefit (fix a problem).


You might install / run the HP Support Assistant to help you determine whether HP Updates are needed on your computer.  (NOTE:  Due to known issues, BIOS Updates are currently not available within HPSA -- you may find your BIOS updates (when available) at your computer's Driver Support Page.)


System / Drivers:

HP Pavilion g6-1d48dx Notebook PC


HP Support Assistant

  • If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, Select run as Administrator and install.

Updates – When and How


Windows Updates

Unlike newer versions of Windows, Windows 7 still lets you shut off Windows Updates.  In the event that things start to go sideways, consider that Updates may be necessary.



Favorite Tools to see how things fare


  • Reliability Report

Although this cool reporting tool has been around for quite a while, it might be overlooked because it is hiding in an unlikely spot in the Operating System.


Control Panel > set icon view > Action Center >

Under Maintenance > Open the Drop Down Menu >> Click on View Reliability Report


  • Components, installed Drivers and Software, Processes

Belarc Adviser


  • An old favorite (includes a simple temperature check)






When you see a Post that helps you,

Inspires you, provides fresh insight,

Or teaches you something new,

Click the "Thumbs Up" on that Post.


Fixed / Answered? Click Accept as Solution to help others find Answers.



Kind Regards,
TVHTEXAS Honor Student
Honor Student
2 0 0
Message 3 of 3
Flag Post
HP Recommended

HP Pavilion g6-1d48dx Notebook PC


0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation