• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
HP Recommended
ec0715ms
Microsoft Windows 10 (64-bit)

Hi 
I had an issue with freezing and restarting and through recommendations I found on the forums an BIOS update would be a possible help. I ran the bios update it became corrupt and I haven't been able to do anything since. I get the 500 error message. It attempts the Bios Update/Repair over and over with no new result.  Ive tried every option recommended on the forums.. from wiin v+b cmos and bios resets. The usb stick reset a win 10 repair attempt. Unplugged battery, taken it apart. Ive tried just about everything. The only successful story I've read involved replacing the Bios chip itself with a new one. I was hoping to do that as a last resort, so if anyone have any recommendations or ideas on how to fix this issue, please let me know. Thanks in advance.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.