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HPDitched Honor Student
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HP Pavilion notebook-Power on & Off issue

Hp Pavilion notebook
Microsoft Windows 8.1 (64-bit)

Hi,

 

I've the laptop which is high end config. Say 750GB hard disk,Wind 8.1,8GB RAM etc.

 

It was not coming up one fine day, when I use the power button to switch it on.

 

1.Removed the battery and try to use the direct power supply and went in vain.

2. Inserted the battery and tried, After 5 continuous try, it was coming up.

3. After my work, shut down the laptop.

4.The very next day, same probelm occured when I switch it on.

5. I tried the above options but this time no luck.

 

 

Let me know what would be the problem /solutions if you are facing something like this.

 

 

3 REPLIES
HP Support Agent
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HP Pavilion notebook-Power on & Off issue

Hi,

please try using the adapter with an alternate wall outlet, or an alternate adapter if it doesn't work, if it doesn't fetch good results, attemp to reseat the batteries after performing a hard reset via HP article : 

http://support.hp.com/us-en/document/c01684768


if there isn't any light on the charger port next to the charger/adapter cable,
Please contact HP @ 1800-474-6836 to get your adapter replaced.

Riddle_Decipher
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HPDitched Honor Student
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HP Pavilion notebook-Power on & Off issue

Thanks for the post. I did the same. There was no problem with the adapter. Do you have any other suggestions?

Thanks,
Abdul
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HP Support Agent
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HP Pavilion notebook-Power on & Off issue

if there isn't any light on the charger port next to the charger/adapter cable,
Please contact HP @ 1800-474-6836 to get your adapter replaced.

if the pc is inwarranty, there would be no charges to replace the part.

Riddle_Decipher
I am an HP Employee

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