cancel
Myself1 Student
Student
1 0 0 0
Message 1 of 2
80
Flag Post
HP Recommended

HP Paviljon 15-cw05000nd powerbutton keeps flashing rapidly

HP Paviljon 15-cw05000nd
Microsoft Windows 10 (64-bit)

When we started the notebook it showed the BIOS update screen (wihtout havng touched any keys). It told us to wait a few minutes. After a few minutes the screen went black and the on/off button started flashing rapidly.

All protocols on HP.com site (pushing buttons, creating BIOS recovery USB drive) did not solve the problem.

When we keep the on/off button pressed for like 15 seconds it flashes sometime more slowly but after a while it flashes rapidly again.

 

The notebook is about 3 months old and has functioned correctly untill today.

 

Please help ?

1 REPLY 1
HP Support Agent
HP Support Agent
4317 4310 406 442
Message 2 of 2
37
Flag Post
HP Recommended

HP Paviljon 15-cw05000nd powerbutton keeps flashing rapidly

Hi @Myself1

 

Welcome to the HP Support Community. 

 

Appreciate you trying the steps. Please reach out to the HP Support in your region regarding the service options for your computer as we need to flash the BIOS.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation