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‎03-28-2018 01:16 PM

HP Recommended
Product: Pavillion dv7
Operating System: Microsoft Windows 7 (64-bit)

I've just had my grandad bring his laptop to me after a scam phone call from someone claiming to be Microsoft. It appears the evil scammer has managed to put a BIOS password on his laptop and we cannot get in. I've tried as many things as I can but it just tells me System Disable after a few attempts and shows a number 85328402. I'm really not sure what to do, is there anyway I can get in and get the laptop working for him?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-28-2018 01:17 PM

HP Recommended

@fordy_99

 

Enter   30080424

View solution in original post

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6 REPLIES 6

‎03-28-2018 01:17 PM

HP Recommended

@fordy_99

 

Enter   30080424

Was this reply helpful? Yes No

‎03-28-2018 01:17 PM

HP Recommended

Hi @fordy_99

 

Enter : 30080424

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

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‎03-28-2018 01:17 PM

HP Recommended

@fordy_99

 

Please try 30080424

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
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‎03-28-2018 01:25 PM

HP Recommended

Oh Wow guys. Thanks ever so much for you really quick response. I've entered that code and managed to remove the password. My grandad passes on his thanks! Thanks ever so much guys

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‎03-28-2018 01:27 PM - edited ‎03-28-2018 01:37 PM

HP Recommended

Glad to Help!! @fordy_99

 

Cheers!!!:smileyhappy:

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

Was this reply helpful? Yes No

‎03-28-2018 01:36 PM

HP Recommended

Your very welcome @fordy_99

 

REO

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