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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP Recommended
Microsoft Windows 11

my HP Pavillion X360 will not turn on even though the charging light is illuminated. 

 

I have barely used the laptop despite it being 1 year and 4 months since purchase. I can't access serial number without turning it on. 

 

Help!

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