• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Pro x2 612 G2
Microsoft Windows 10 (64-bit)

To whom it may concern:

 

Hi

My friend is using  HP Pro x2 612 G2

When he turn on device, it didnt go to WINDOWS page but BIOS page (Please refer to attached picture)

What should he do in order to return to WINDOWS page?

Should we press "Exit"?

 

HPX2.jpg

1 REPLY 1
HP Recommended

@ChenDaavid 

This is the HP hardware diagnostics page -- and I would do both of the tests indicated to see what it can find.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.