• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎11-20-2019 06:07 AM

HP Recommended
Product: HP Probook 430 G4

HP Probook 430 G4 shows empty boot menu when you open it by pressing F9. First only few laptops showed empty boot menu but the problem is spreading. More and more laptops have this problem.

 

Had someone have similar problem and if so who was the problem fixed?

1 REPLY 1

‎11-20-2019 02:23 PM

HP Recommended

Hello

 

power-on the notebook ,  enter BIOS Setup , pressing F10 several time.

Once in BIOS setup , apply factory default setting.

Save and exit (if not automatic)

I case you are using Bit Locker I hope you have the Recovery Key in case you need it

 

try again to Enter Boot Menu, pressing  F9

 

Bye

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.