I have HP Spectre 13-v023tu, 8GB,windows 10 home. As i was keep getting low in resources message while presenting a PPT over the zoom app, I could see that RAM was 80% occupied. So i have uninstalled couple of apps and stopped some background processes which include defender, opera browser, audacity etc. memory usage came down to 35%. I have switched it off and trying to turn it on but its not starting. when i charge, its showing stable white light.if i press and hold the power button, white light stops and if i press and hold power button , white light starts. Could you help? Power adapter is working as i tried charging my mobile.
I have given the notebook in a private service centre as the HP support was not opened and not answering the call in my area. They replaced faulty power and IC chips. Received 3 days ago. It was working till today afternoon and now the problem again.
Screen black , power button LED on, caps lock flashes.
Steps tried: 1. switched off the notebook 2. kept charging for 30minutes 3. tried to switch on again but no luck.
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