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HP Spectre Folio - 13-ak0013dx screen blinks/flicker and then goes black

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HP Spectre Folio - 13-ak0013dx
Microsoft Windows 10 (64-bit)

HP Spectre Folio - 13-ak0013dx screen blinks/flicker and then goes black.  Power cycle and sometimes it comes back and works for a bit, then the desktop locks up (pushing any keys >non-responsive) and have to power cycle.  After power cycle, lights blink etc but screen is black.  **Notable -cap lock key blinks 5 times slow and then 3 times fast after pushing power button.

Not sure when pushing power button if laptop is rebooting or just going into sleep mode and then booting back to the desktop, this is important because I would like to get into the BIOS, but can't if the laptop isn't fully rebooting.

 

Plugged usb hub with external display, but not getting auto detect with 2nd display.

 

Thanks,

 

Mike

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@mjrodri1x

 

Welcome to the HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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