• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Spectre x2

HP Spectre x2 laptop not turning on (most likely power button issue). There's light to heavy damage around the area, so much i can see some of the inside and I'm able to pop the display open for several inches. The led lights work so i know I most likely dont need a hard reset. The thing is it doesn't turn on sometimes but works after a day but it's been 3 is there anything I can do or should I just take it to the shop.The damageThe damage

 

1 REPLY 1
HP Recommended

@Not-a-robot

Thank you for posting on the HP Support Community.

 

This computer needs to ship out for physical diagnosis. I would request you to contact our Support and our Support Engineers should be able to check the available service options for your computer. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.