HP Spectre power drain while shutdown

[a22matic]

Processor 12th Gen Intel(R) Core(TM) ¡7-1260P 2.10 GHz. Installed RAM 32.0 GB (31.7 GB usable). System type 64-bit operating system, x64-based processor. Pen and touch Pen and touch support with 10 touch points.

Edition Windows 11 Pro
Version 22H2
Installed on 12/7/2022
OS build 22621.963
Experience Windows Feature Experience Pack 1000.22638.1000.0

Hello. I'm new to the HP Family. This is maybe my fourth time using my new HP Spectre x 360 laptop. It's been good so far, and I'm almost done setting things up. I've noticed one issue when I shut down the laptop (settings, shut down, or power button), the laptop battery drains. The next time I boot up I notice the batter is almost depleted. I changed the power button operation to shut down after I noticed this, but I booted up today and the battery was again drained. I know this isn't normal behavior, so can someone please let me know what settings to change so this doesn't happen again? FYI - I have all the latest updates installed on the laptop.

Thanks

[ub6424]

Hello @a22matic 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we dive deeper ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name: Windows 11 Pro

Version: OS build 22621.963

System Model:

System SKU:  ( equals HP product number (p/n) )

Processor:

BIOS Version/Date:

(2) Please report back

[a22matic]

Thank you. Sorry but I was away for a few days.

OS Name Microsoft Windows 11 Pro

Version 10.0.22621 Build 22621

System Model HP Spectre x360 2-in-1 Laptop 16-f1xxx

Processor 12th Gen Intel(R) Core(TM) i7-1260P, 2100 Mhz, 12 Core(s), 16 Logical Processor(s)

BIOS Version/Date Insyde F.13, 10/24/2022

Thank you,

a22matic

[ub6424 · Accepted solution]

Hello @a22matic 

(1) Disable Windows Shutdown Sleep and Hibernate

How to disable Sleep Mode or Hibernation

(2) Enter BIOS

How to open the BIOS on your HP computer | @HPSupport

Uncheck USB Charging Port Function:

BIOS > Advanced > Port Options > [ ] USB Charging Port Function

(3) Test your notebook

(4) Please back

[a22matic]

Ok, thank for the information. I've done #1 & #2 below. I'm doing #3 and will check back tomorrow. Hopefully this works.

Thanks again!

[ub6424]

Hello @a22matic 

Keep an eye on the notebook and report back if you are satisfied with the solution or not.

Kind regards

[a22matic]

Just checked and logged off with the battery at 99% last night. Rebooted today a few minutes ago and the battery is still at 99%. I will check back one more time in the next 2-3 days, and if that was a fix, I will accept it as a solution. I'm not sure if one or both did the trick, but I'm glad there appears to be a solution. Once again, thank you for all the help.

[ub6424]

Hello @a22matic 

The pleasure is mine !

Kind regards