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JensOlsen
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Message 1 of 2
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HP Spectre will not power on product with ID 1AQ30EA#UUW

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Spectre x360 with ID 1AQ30EA#UUW
Microsoft Windows 10 (64-bit)

My Spectre PC can't charge or run or start up even when power cord is attached. This happened when the battery was run dry during operation.

The charge control light does not go on.

The charger and cords are checked with other PC - and this is OK.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
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@JensOlsen

 

Welcome to HP Support Community


I would like to help

 

I suggest you contact HP Support in your region for service options since this is a Hardware issue

 

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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