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HP Recommended
HP Spectre x2 Detachable
Microsoft Windows 10 (64-bit)

when my PC is in sleep or hibernate mode, i have trouble 'waking up' the PC.

I try the mouse, keys and power switch.

 

the only thing that words is to remove the power cord - and surely that isn't right?

 

1 REPLY 1
HP Recommended

@SDev0,

 

Welcome to the HP Support Community!

 

I recommend you run the power troubleshooter. The power timeout settings can affect your PC on various levels and the sleep/Hibernate process is one of them. This checks how long the PC waits before turning off the display and to enter in sleep mode.

 

Here is how it is done.

  • Press ‘Win + I’ shortcut keys to open Windows Settings app.
  • Click on ‘Update & Security’, then go to the ‘Troubleshoot’ section from the left-side menu.
  • Scroll downwards a bit and click on the ‘Power’ option.
  • Click on ‘Run the Troubleshooter’. It will start detecting the problems and if it founds, go ahead fixing it.

If you continue facing the issue, then follow the below steps.

  • On your keyboard, press ‘Windows key + R’ and type ‘Powercfg.cpl’ in it.
  • Hit the ‘Enter’ key to open power options in the control panel.
  • From the left-hand side, click on ‘Choose what the power buttons do’.
  • Then, click on the link ‘Change settings that are currently unavailable’.
  • From the bottom given power button options, uncheck the ‘Turn on fast startup’ option.
  • Click on ‘Save changes’ button.

If the issue persists, follow the below steps.

  • Go to the ‘Start’ menu and type ‘Control panel’ then hit the ‘Enter’ key.
  • From the top-right filter, choose ‘Large icons’ and navigate to the ‘Power Options’,
  • Click and open the ‘Power options’.
  • Select the power plan according to your requirement and click on ‘Change plan settings’.
  • Click on ‘Change advanced power settings’.
  • In the power options windows, click on the button ‘Restore plan defaults’.
  • Click on ‘Apply’ and then ‘OK’ button.

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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