• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP Stream 14
Microsoft Windows 10 (64-bit)

I recently used my income tax return to purchase an HP Stream laptop from a local pawn shop. Unfortunatley, I did not thoroughly check the laptop before I purchased it, and when I turn the laptop on it says "Enter Adminstrator Password or Power on Password". After discovering this issue, I contacted the shop and they informed me all items are sold as is, and I should have done a better job of checking it out before I bought it. Needless to say I was furious, but now I am stuck with this laptop I cannot do anything with. I have tried almost every password I can think of but to no avail. After I enter three incorrect passwords, I get the message "System Disabled [i 84297000]. 

 

If someone could please help me find a way to disable this password I would be most appreciative.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.