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Karpy_
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HP Stream X360 fan on and off repeatedly and black screen

Stream X360 11-n000ep

Hey,

 

I recently bought a second hand HP Stream X360 11-n000ep for a gift and I am having some issues after changing the HDD for a much faster SSD. 


The laptop booted fine with the HDD,

 

After I changed the thermal paste and changed the HDD for a Team Group L5 Lite SSD the computer refuses to boot. It turns on and the fan spins but 5 seconds after the pc shutsdown and does it all over again. The screen is black.

 

I cant access any type of menu such as the boot menu or even the BIOS, everything is plugged in correctly (i hope so), I also tried hard resetting and putting the original HDD in to see if anything changed but nothing happened, also changed the RAM and still nothing. 

 

Any tips for solving this issue? I bet its easy i am just not seeing it right now.

 

Thanks.

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Message 2 of 2
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HP Recommended

Solved!

HP Stream X360 fan on and off repeatedly and black screen

@Karpy_,

 

Thank you for posting your query on HP Community,

 

As this is a hardware issue, please reach out to the HP Support in your region regarding the service options for your computer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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