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Honor Student
Posts: 2
Member Since: ‎09-26-2016
Message 1 of 3 (124 Views)

HP Stream notebook has a black screen and white power. Won't do anything

Product Name: Stream notebook
Worked fine a couple of hours ago, recently screen turned black and power but is white. It will not allow me to reboot and the battery is not removable
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Associate Professor
Posts: 1,503
Member Since: ‎12-07-2014
Message 2 of 3 (122 Views)

Re: HP Stream notebook has a black screen and white power. Won't do anything

Leave it unplugged from the power supply until the battery completely discharges. Plug it back in and boot it.

Honor Student
Posts: 2
Member Since: ‎09-26-2016
Message 3 of 3 (99 Views)

Re: HP Stream notebook has a black screen and white power. Won't do anything

OK I will try this thank you
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