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chriskingtx
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Message 1 of 2
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HP TECH SUPPORT FOR LAPTOP

HP Recommended
7DF84AV_1
Microsoft Windows 10 (64-bit)

Does anyone know the tech support contact phone number?  This is ridiculous.  I paid for HP Care Package.  My laptop has been out of commission for 4 months of the 12 months purchased.  I tried to get a repaired. Someone called and walked me through a two hour exercise for the computer to start working again for about a week and then it went out again.  When I turn it on it says NO Hard Drive.  I just want to send it back so they can repair it or give me my money back.  Please provide any contact information you have.  Thank you.

1 REPLY 1
Echo_Lake
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Message 2 of 2
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HP Recommended

@chriskingtx

Welcome to the HP Support Community!

 

I want to thank you for taking the time to speak to us today. Your business means a lot to us. As we have limited support boundaries in the support community as of now. I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that 
here.

Thank you for visiting the HP Support Community.

ECHO_LAKE
I am an HP Employee

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