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‎12-04-2022 11:41 AM

HP Recommended
Product: Victus by HP Gaming Laptop 15-fa0000 (680A2AV)
Operating System: Microsoft Windows 11

I decided to add ram to my laptop. I added ddr4 ram that I was informed would work. Now my computer doesn't turn on and caps lock blinking over and over 3 times slow and 2 times fast. I removed the new ram hoping that would fix it but it still doesn't work and does the same thing. I think it may have something to do with the bios but I can't find a download or anything. Any help is appreciated.

2 REPLIES 2

‎12-04-2022 01:31 PM

HP Recommended
@Drossi322 wrote:

... I removed the new ram hoping that would fix it but it still doesn't work and does the same thing.

@Drossi322 

 

During the process, you may damage RAM slots physically.  Please carefully insert old RAM as it was and boot again first

 

Regards.

BH
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‎12-04-2022 02:49 PM

HP Recommended

I tried that before and I still have the same problem. I removed the new ram and kept the old one in place and nothing changed.

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