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‎06-25-2022 04:11 AM

HP Recommended

hi everyone 

my laptop started to freeze last night, had to boot from switch.. after couple times it started to freeze on startup hp logo screen. model number is 

15-ef00230x ? any input is appreciated.. 

Category:
1 REPLY 1

‎06-25-2022 04:33 AM

HP Recommended

Hello @spitouba 

 

Please check your hardware for errors !

 

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

 

See:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

 

best regards

---

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Thank you very much

             ⌨️

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