HP laptop gets a lot of errors and is impossible to fix [hard disk error 3F1, boot device failed]

[Nick1Buns]

This is kind of long but I'll try to make it as short as a can.

It all started when my computer froze up while doing something on my laptop, I restart and I get a back screen, after restarting several times the computer shows the hp logo start up thing but with text that says "starting automatic fixing???", I don't know, I don't remember. The fixing thing took forever and never started, it just stayed on a blank screen. Then after a few restarts, it shows an error that says "The selected boot device failed, press enter to continue.", after trying to fix it I get a 3fo hard disk error, after that some other errors I don't remember. I've tried every solution I can do without erasing my data, and I'm still getting the same errors over an over again.

Someone please help me with this, I don't want to lose 4 and a half years worth of data!

[Nirvana_95]

Hi @Nick1Buns

Welcome to the HP Support Community.

I'd like to help! 

May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc. 

Keep me posted. 

[Nick1Buns]

Model: RTL8723DE

[Nirvana_95]

That's not the model number. You may check the model number with the help of the link here: https://support.hp.com/us-en/document/c03754824 

Also, here is a link that will help you resolve the error issue you are getting: https://support.hp.com/us-en/document/ish_3053911-2842957-16 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead!