HP laptop won't turn on

[BIGUSER]

HP OMEN laptop, OMEN by HP - 15-ce198wm, wont turn on when I press the power button but the led light turns on for about 5 seconds then turns off. Sometimes I try it again and it does work. I try it the next day and it doesn't work.

When I plug my charger in the orange led light turns on indicating that it is charging and after a few hours it turns white indicating that it's charged completely. Still doesn't work. 

Can anyone help me?

[Nal_NR]

Hi @BIGUSER,

Welcome to the HP Support Community. 

I'd be happy to help you! 

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps

Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.

F6 + Power Button

• CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

If the laptop does not power on then please continue with the below steps:

• Disconnect the charger and remove the battery out.
• Connect only the battery and check if the laptop powers on.
• Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.

Hope this helps! Keep me posted.

Hope this helps! Keep me posted for further assistance.

 Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.