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‎08-04-2020 10:18 AM

HP Recommended
Product: Notebook 2000 yr 2013
Operating System: Microsoft Windows 8.1 (64-bit)

I have a note book 2000 that will turn on but I can’t log in shows err code 0x0000225

1 person had the same question
1 REPLY 1

‎08-06-2020 04:45 PM

HP Recommended

@Tony1030 Welcome to HP Community!

 

I understand that you are getting an oxc0000225 error code.

 

In that case, I would suggets you perform the recovery.

 

1. Shutdown the computer.  

2. Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3. Press F11 once for System Recovery.  

4. Choose the Keyboard Layout.  

5. Click on Troubleshoot.  

6. Go to Recovery Manager and click on System Recovery.  

Note : Back-up all your data as System Recovery will delete everything that you had saved or installed on the computer.  

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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