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- HP notebook was trying to restart, now frozen, can't shut of...
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02-27-2017 09:05 PM
HP Recommended
Product: HP notebook, Windows 10
Operating System: Microsoft Windows 10 (32-bit)
Cannot shut down, totally frozen in 'restarting' mode
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
02-27-2017 09:26 PM
HP Recommended
Hi,
Press Power button continually for 2-5 seconds to shut down
Then tap away f2 key as soon as you power on laptop, do extensive hard drive and memory tests from UEFI System Diagnostics
What is your notebook?
http://support.hp.com/in-en/document/c00033108
Regards
Visruth
Press Power button continually for 2-5 seconds to shut down
Then tap away f2 key as soon as you power on laptop, do extensive hard drive and memory tests from UEFI System Diagnostics
What is your notebook?
http://support.hp.com/in-en/document/c00033108
Regards
Visruth
3 REPLIES 3
02-27-2017 09:26 PM
HP Recommended
Hi,
Press Power button continually for 2-5 seconds to shut down
Then tap away f2 key as soon as you power on laptop, do extensive hard drive and memory tests from UEFI System Diagnostics
What is your notebook?
http://support.hp.com/in-en/document/c00033108
Regards
Visruth
Press Power button continually for 2-5 seconds to shut down
Then tap away f2 key as soon as you power on laptop, do extensive hard drive and memory tests from UEFI System Diagnostics
What is your notebook?
http://support.hp.com/in-en/document/c00033108
Regards
Visruth
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