11-07-2016 04:53 PM
Laptop won't boot. Turns on to a blank screen and I get a blink code of 2 blinks on the caps lock. I have tried everything on the support site and it won't let me email supoort about it which is what the site says to do about this problem. i can't access the bios menu or anything.
12-15-2016 03:56 AM
With most HP notebooks a non-boot scenario with a two blink error code means that the BIOS is corrupt.
Press the power button while holding down the Windows key and continuously tap the B key. If you have previously updated the BIOS, it should begin a recovery to the older BIOS file.
Post any other questions you have in your thread.
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