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TheChiefUSN
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HP pavilion keeps coming on and of at hp logo screen can not boot external any thing

hp pavilion notebook
Microsoft Windows 10 (64-bit)

I've got a hp pavilion notebook that won't  go past the HP logo screen then restarts auto shuts on and off never getting  past the First logo page HELP I NEED TO RETURN LAPTOP TO NEIGHBOR

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HP Recommended

HP pavilion keeps coming on and of at hp logo screen can not boot external any thing

@TheChiefUSN Welcome to HP Community!

 

I have a few steps that should help,  

 

Some HP Notebook PCs come with two sticks of memory and have two memory slots. If you experience a black screen or blue screen with the HP logo, the problem could be with one of the sticks of memory or with one of the memory slots.   

 
To determine what is causing the failure, try to isolate the problem by:  

  • Performing a memory self-test   

  • Checking for loose memory modules   

  • Testing the memory modules   

  • Testing the memory slots  
     
    For more details: Click here (Windows 10-Notebook) 

let me know how that pans out,


And the answer to the above question will help me, help you!


Keep me posted, and if any of the above questionnaires helped resolve the issue, 


Mark this post as an "Accepted Solution".


Good luck.

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