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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-22-2016 04:23 AM

HP Recommended
Product: Elitebook 8440 p
Operating System: Microsoft Windows 10 (64-bit)

Upgraded to WIN10 64bit.

 

Problems: 

1- I need to upgrade the BIOS but, even following the instructions, the system reboots without updating the BIOS

 

I thought it was because I have the fingerprint swipe at boot, but 

 

2- I can't remove it (not even from Bios menu) because I set  it with HP protect tools that now can't be opened with win 10 (incompatible).

 

How can I remove the password (fingerprint validation) at boot, so that I can try again with the BIOS update?

 

If I uninstall HP protect tool, will I be able to switch on my pc (will it still require the fingerprint or it will be helplessly stuck) ?

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