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‎07-24-2019 10:38 AM

HP Recommended
Product: HP stream 14

Hello, my HP stream 14 laptop was doing an update, then it shut off. Now it won’t boot back up. Please help. 

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1 REPLY 1

‎07-27-2019 09:41 AM

HP Recommended

@Slk95,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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