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Locked

‎05-07-2021 03:11 PM - edited ‎05-07-2021 03:14 PM

HP Recommended
Product: hp
Operating System: Microsoft Windows 10 (32-bit)

Please help

I had my working HP admin / power on password, i wanted to remove it, i logged in to my bios, went to admin password which was set to (SET), i clicked , this came up,

 

ENTER CURRENT PASSWORD: [ I entered my current password ]
ENTER NEW PASSWORD: [ I just typed Enter to left it blank ]
RE-ENTER NEW PASSWORD: [ I just re-typed Enter to left it blank ]

 

 I entered my working password and pressed enter and enter again on new password, then next to admin password, it changed to (CLEAR),

 

i reset and went to log in assuming that i wouldnt come up or worst i would have to press enter twice but i am shut out. i get error message 

 

A [4DDA5510]

 

i have tried everything - Please save me.

1 REPLY 1

‎05-07-2021 03:15 PM

HP Recommended

Hey @entro 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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