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HP Recommended
HP x2 10-p011nr
Microsoft Windows 10 (64-bit)

1. Product Name and Number (please do not post Serial Number):
HP HP x2 Model 10-p011nr

 

2. Operating System installed (if applicable):
Windows 10 but that doesn't matter

 

3. Error message (if any):
System Disabled

A [4E564355]

 

After getting that error message after entering incorrect password 3 times, it then locks up and displays that error. If I reboot and try again it shows a different hexadecimal string every time.


4. Any changes made to your system before the issue occurred
Letting a little kid play with it and now there's a BIOS password that no one knows what it is

1 REPLY 1
HP Recommended

@0xF0

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.