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‎08-18-2017 08:10 PM

HP Recommended

I ran all the UEFI tests, apparently, my computer is just fine.  However, it froze up again within 24 hours.

 

It seems there is an issue with a Current Windows 10 version and my computer.

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‎08-19-2017 03:38 PM

HP Recommended

@GeorgeEstabrook, It's great to hear from you again.

 

I appreciate your efforts for trying out the steps.

 

As you mentioned the issue still persists after trying out the steps.

 

Did you try running HP support assistant on your PC and update the drivers?

 

If you have tried the steps and if the issue still persists try disabling the antivirus on your PC and check if it helps.

 

If the issue still persists after trying out the steps try performing a recovery using the recovery discs.

 

If you don't have a set of recovery discs, please contact HP support and order a set of recovery discs.

 

Link to contact HP.

 

 

 

Let me know if this helps!

Have a pleasant day ahead! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

                                                                                                                  

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

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