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‎02-23-2021 09:06 AM - edited ‎02-23-2021 09:07 AM

HP Recommended
Product: HP15s-fq2091ns
Operating System: Microsoft Windows 10 (64-bit)

I'm trying to install Windows 10 on my new laptop but when I need to select a partition to install Windows in, no partitions show up. I saw that I need to install IRS Drivers on 11th gen Intel laptops, but when I download them, extract'em on the Windows boot USB, and reconnect it to my new computer, start installation again and get to the point where I need to select again, the wizard says that my drivers are invalid. I suppose these are the drivers that I need to install so I dunno what I'm doing wrong:https://support.hp.com/us-en/drivers/selfservice/hp-15-f2000-laptop-pc-series/35900344/model/3590034...

 

Please someone could help me? Thank you.

 

 

1 REPLY 1

‎02-23-2021 12:07 PM - edited ‎02-23-2021 12:08 PM

HP Recommended

Hi:

 

I can't find any specs on your notebook online. 

 

Since it has an Intel 11th gen core processor you have to do an extra step to install W10.

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

The link they direct you to the HP support site doesn't work.

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

18.0.1.1138

 

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe

 

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.

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