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‎10-08-2021 10:43 AM

HP Recommended
Product: HP Victus 16
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

When I try to start my pc up with the lid half opened, it won't turn on. I have to leave it half open for space issues (I have it connected to a bigger monitor), and it gives no sign of life when I click the power button. It's a bit scary, my older laptops never had this problem. Thanks in advance!

Category:
2 REPLIES 2

‎10-08-2021 04:49 PM

HP Recommended

@artfrat 

 

What is your HP Victus 16  ?  Please use the following way to find out the model/product of your machine


                   https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
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‎10-10-2021 03:18 PM

HP Recommended

Thanks for your reply. 

 

The product numbers are:

Victus 16-e0xxx
Product number: 4N0S5EA#ABZ

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