cancel
Showing results for 
Search instead for 
Did you mean: 
artfrat
New member
3 1 0 0
Message 1 of 3
226
Flag Post

Half open lid startup problem

HP Recommended
HP Victus 16
Microsoft Windows 10 (64-bit)

Hello,

 

When I try to start my pc up with the lid half opened, it won't turn on. I have to leave it half open for space issues (I have it connected to a bigger monitor), and it gives no sign of life when I click the power button. It's a bit scary, my older laptops never had this problem. Thanks in advance!

2 REPLIES 2
banhien
Level 19
Level 19
94,703 93,360 12,271 26,101
Message 2 of 3
Flag Post
HP Recommended

@artfrat 

 

What is your HP Victus 16  ?  Please use the following way to find out the model/product of your machine


                   https://support.hp.com/us-en/document/c00033108


For security reason, please do NOT post its Serial number (s/n) on Internet.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
Was this reply helpful? Yes No
artfrat
Author
New member
3 1 0 0
Message 3 of 3
Flag Post
HP Recommended

Thanks for your reply. 

 

The product numbers are:

Victus 16-e0xxx
Product number: 4N0S5EA#ABZ

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation