12-06-2013 08:17 AM - edited 12-06-2013 08:24 AM
I have a HP Probook 4545s , I install Windows 8.1 Enterprise x64 on my device and I Downloaded and install all drivers in Hp site but my windows freeze after some minutes While the move mouse cursor in Desktop.
What is the problem?
Which driver has problem?
12-10-2013 03:25 PM
Hello senoghteh and tberman333
I am sorry, but to get your issues more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at http://h30499.www3.hp.com/hpeb/ .
On a positive note I also found this thread on that very forum that may be of interest to the both of you as it addresses the exact issue you are asking about and has a solution. http://h30499.www3.hp.com/t5/Notebook-HP-ProBook-EliteBook/Windows-HP-Probook-4545s-hangs-whenever-i...
Good luck I hope this helps. Have a great day!
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02-25-2014 10:55 AM
I found my problem and it got resolved.
The Driver HP 3D DriveGuard 5 is not compatible with Windows 8.1 and After I installed the driver, my Windows will hang.
Hp 3D DriveGurd 5(sp62981.exe) is not compatible with windows 8.1
without this driver windows 8.1 is working very good
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