11-08-2017 11:36 AM
So here is my issue... everytime I turn on my laptop it gives me an error msg stating no bootable device is found, insert boot disk. I have a suspicion it’s the hard drive.. because I ran the start up test and it is saying memory test passed but Hard Disk not exist. What is my next step? I don’t really want to spend money on someone to fix it if I can fix it myself. Looking forward to your response thanks !
11-08-2017 11:51 AM
Please first provide the exact model or product number (not serial) of your device for further help. Here is link to HP support page showing how to find it.
Let me know,