-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- Hard Drive Failure ID

Create an account on the HP Community to personalize your profile and ask a question
10-13-2023 07:57 AM - edited 10-13-2023 07:57 AM
Hi!
Running a Hard Drive test I ran up to an error with Failure ID U7NCHT-85NBQW-XD7WHF-60W603. Could someone let me know what this means and if it can be solved easily?
Thanks,
Melvin
Solved! Go to Solution.
Accepted Solutions
10-13-2023 10:04 AM
Welcome to our peer-to-peer HP Community Forum!
Please enter the Failure ID code, your Product number, Country/region of support, and Language of support in this link: HP Customer Support - Service Center, and you'll find the exact description of the error.
You can find your product number by typing system information in your Windows search bar, and by clicking on the System Information App. Look to the right of "System SKU", copy that alphanumerical number and add "#ABE" (which signifies Spain).
Your failure ID most likely indicates a (pending) failure of your primary (boot) drive and needs to be replaced. Please back up your files at your earliest convenience.
Hope this was helpful.
Kind Regards,
NonSequitur777
10-13-2023 10:04 AM
Welcome to our peer-to-peer HP Community Forum!
Please enter the Failure ID code, your Product number, Country/region of support, and Language of support in this link: HP Customer Support - Service Center, and you'll find the exact description of the error.
You can find your product number by typing system information in your Windows search bar, and by clicking on the System Information App. Look to the right of "System SKU", copy that alphanumerical number and add "#ABE" (which signifies Spain).
Your failure ID most likely indicates a (pending) failure of your primary (boot) drive and needs to be replaced. Please back up your files at your earliest convenience.
Hope this was helpful.
Kind Regards,
NonSequitur777