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‎10-08-2019 03:13 PM

HP Recommended
Product: HP Notebook - 15-ay009dx
Operating System: Microsoft Windows 10 (64-bit)

My laptop reports that the "boot device failed" on startup. I am able to run a diagnostic which gives the following error code: 94PC0C-8GX9QQ-XD7X7A-60QM03. 

I know the drive is failing and needs to be replaced. I am only interested in recovering the data. Any ideas as to how I can start the machine and begin to recover data?

 

**Please do not respond with a suggestion to take it to a store so that they can recover the data. 

 

Thanks in Advance 🙂

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-08-2019 03:49 PM - edited ‎10-08-2019 03:50 PM

HP Recommended

Hi:

 

Unfortunately, you are not going to be able to start the PC and recover the data.

 

Your chances of recovering the data with the Hard Disk 1 Quick Test Failure error report are slim and none.

 

Your only option to try and recover the data yourself, would be to remove the hard drive, purchase a sata to usb adapter, plug it into a working PC, and see if you can read and copy the data from the hard drive to the working PC.

 

You need a device like this...

 

https://www.amazon.com/StarTech-com-SATA-USB-Cable-USB3S2SAT3CB/dp/B00HJZJI84/ref=sr_1_2_sspa?keywor...

View solution in original post

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3 REPLIES 3

‎10-08-2019 03:49 PM - edited ‎10-08-2019 03:50 PM

HP Recommended

Hi:

 

Unfortunately, you are not going to be able to start the PC and recover the data.

 

Your chances of recovering the data with the Hard Disk 1 Quick Test Failure error report are slim and none.

 

Your only option to try and recover the data yourself, would be to remove the hard drive, purchase a sata to usb adapter, plug it into a working PC, and see if you can read and copy the data from the hard drive to the working PC.

 

You need a device like this...

 

https://www.amazon.com/StarTech-com-SATA-USB-Cable-USB3S2SAT3CB/dp/B00HJZJI84/ref=sr_1_2_sspa?keywor...

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‎10-08-2019 06:16 PM

HP Recommended

Thanks Paul I appreciate the prompt reply and the product link!!

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‎10-08-2019 07:03 PM

HP Recommended

You're very welcome.

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