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WeiZhe
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Message 1 of 2
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Flag Post

Hard Drive Failure

HP Recommended
HP Pavilion Laptop 14-bf102tx
Microsoft Windows 10 (64-bit)

My laptop has diagnosed with hard drive failure after I ran through the hard drive quick test. 

As shown: Hard drive - Failed - RQAE0X-8S8AGM-XD7UQK-60WB03 - 1/21/2021

What can I do now??

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TheOldMan
Level 15
Level 15
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Message 2 of 2
Flag Post
HP Recommended

That typically means that the hard drive needs to be replaced.

After installing the new drive, Windows and all other software will need to be reinstalled.  If you do not have a recent backup, then it is most probable that all data will be lost.

It appears that model might be supported by the HP Cloud Recovery Tool

https://support.hp.com/us-en/document/c06162205


I'm not an HP employee.
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