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‎12-01-2020 01:09 PM

HP Recommended
Product: HP 15 Notebook

I  did a system extensive test and received the error Hard Drive Short DST Check : FAILED

FAILURE ID : Q8DB02-7T7AAG-MFPWMF-60TK03

PRODUCT ID : L0T32UA#ABA

Hard Drive 1- Primary HDD Bay*
System Extensive Test : FAILED 

Computer will not start and no longer under warranty what is the best way to fix this issue? Thanks!

1 REPLY 1

‎12-01-2020 01:14 PM

HP Recommended

Hi:

 

Below is the failure code report generated by the code you posted, minus your notebook's serial number.

 

Failure Information
Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message
Q8DB02-7T7AAG-MFPWMF-60TK03OKXXXXXXXXXX12/1/20303StorageFloppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape DriveHard Disk 1 Quick Test Failure

 

You will need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

HP 15 Notebook PC Maintenance and Service Guide

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