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Top Student
Posts: 5
Member Since: ‎04-17-2017
Message 1 of 10 (165 Views)

Hard Drive Short DST Check: Failed

Product Name: Pavilion: ProdID M1Y44UA#ABA
Operating System: Microsoft Windows 10 (64-bit)
Boots to blue error screen, attempts to restart then just goes black with back light lit. Ran a system quick test through bios and got a Hard Drive Short DST Check: Failed.
Failure ID: 0LSBWM-7NM8KB-MFPWMG-60UG03. Is the hard drive gone or is this fixable? Any suggestions would be appreciated.
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Provost
Posts: 11,140
Member Since: ‎04-01-2014
Message 2 of 10 (141 Views)

Re: Hard Drive Short DST Check: Failed

Hi,


Hard drive failed. Get it replaced with a new one of similar form factor.

2.5 inch SATA hard drive

Specs: https://support.hp.com/us-en/document/c04686714

Manual: Page 36
http://h10032.www1.hp.com/ctg/Manual/c04655191

You can then use Recovery media to factory reset after replacement

Or Clean install Windows 10 Home using Microsoft windows media creation tool by creating bootable installation USB
https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

Windows will be automatically activated after installation while connected to internet

Drivers here: https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-g000-notebook-pc-series/7771368/mode...


Regards

Visruth
** I'm a Volunteer AND I don't work for HP **


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Top Student
Posts: 5
Member Since: ‎04-17-2017
Message 3 of 10 (130 Views)

Re: Hard Drive Short DST Check: Failed

Thanks, the laptop is less than two years old. Is it normal for the hard drive to die so quickly?
Provost
Posts: 11,140
Member Since: ‎04-01-2014
Message 4 of 10 (124 Views)

Re: Hard Drive Short DST Check: Failed


It's not impossible.

Many factors come into play... Bad sectors, corrupted system files, virus, overheating, mechanical failure due to sudden shake or fall etc.

** I'm a Volunteer AND I don't work for HP **


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Top Student
Posts: 5
Member Since: ‎04-17-2017
Message 5 of 10 (119 Views)

Re: Hard Drive Short DST Check: Failed

Thanks again one more question, am I correct to assume that I will not be able to recover anything off of the old hard drive?
Provost
Posts: 11,140
Member Since: ‎04-01-2014
Message 6 of 10 (111 Views)

Re: Hard Drive Short DST Check: Failed


Depends on your luck.

There are 2 main methods to it

1) Create LiveCD from another computer. Boot from this disc in your laptop, then copy the files from failed HDD to another external hard drive connected to notebook.

https://help.ubuntu.com/community/LiveCD

2) Take out the failed hard drive out. Connect it to another computer using SATA to USB adapter. Use Windows explorer to copy the files you need from HDD to another external hard drive.

https://www.newegg.com/Product/Product.aspx?Item=N82E16812400542&FM=1

Chances of recovery is more for 1st method.
** I'm a Volunteer AND I don't work for HP **


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Top Student
Posts: 5
Member Since: ‎04-17-2017
Message 7 of 10 (101 Views)

Re: Hard Drive Short DST Check: Failed

Thanks so much I'm going to give it a shot.
Provost
Posts: 11,140
Member Since: ‎04-01-2014
Message 8 of 10 (99 Views)

Re: Hard Drive Short DST Check: Failed



You're very welcome Smiley Happy

** I'm a Volunteer AND I don't work for HP **


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Top Student
Posts: 5
Member Since: ‎04-17-2017
Message 9 of 10 (84 Views)

Re: Hard Drive Short DST Check: Failed

One more question please if you don't mind. With this hard drive be considered an upgrade or downgrade compared to the stock one that failed ? Seagate 1TB BarraCuda SATA 6Gb/s 128MB Cache 2.5-Inch 7mm Internal Hard Drive (ST1000LM048) https://www.amazon.com/dp/B01LYNQXCP/ref=cm_sw_r_cp_api_h6H9yb3VX1S6F
Provost
Posts: 11,140
Member Since: ‎04-01-2014
Message 10 of 10 (82 Views)

Re: Hard Drive Short DST Check: Failed


Yes you can go for that.

** I'm a Volunteer AND I don't work for HP **


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