Hard Drive locked

[006588662]

Please help me with this problem, that happend after resetting my laptop.

[Max3Aj]

@006588662, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I'm sorry you're facing this issue. Let's try to resolve it together. Here are some steps you can follow to unlock your hard drive:

Check BIOS Settings: Sometimes, the hard drive can be locked due to BIOS settings. Restart your laptop and enter the BIOS setup (usually by pressing F2, F10, or Delete during startup). Look for any settings related to hard drive security or encryption and ensure they are properly configured.

Run CHKDSK Utility: This built-in Windows tool can help fix file system errors that might be causing the lock. Boot your computer using Windows installation media (USB or DVD), select "Repair your computer," then choose Troubleshoot > Advanced options > Command Prompt. 
Type chkdsk C: /f /r /x (replace C: with the letter of your locked drive) and press Enter.

Use Command Prompt: Boot into the Command Prompt as described above and type the following commands, pressing Enter after each:

• bootrec /rebuildbcd
• bootrec /fixmbr
• bootrec /fixboot After completing these commands, type exit and restart your computer.

HP Drive Lock Utility: If your hard drive was locked using HP Drive Lock utility, you will need the password to unlock it. Unfortunately, if the password is forgotten, the only solution is to replace the hard drive.

System Recovery: If none of the above methods work, you might need to perform a system recovery using a USB recovery drive. This will restore your laptop to its original factory state. 

You may refer to this document - How to Unlock a Hard Drive: Expert Guide (2024 Updated)
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support 

[006588662 · Accepted solution]

But I have this issue like loading still same thing like, executing startup delay and then go to bios locked

[Max3Aj]

@006588662, Thank you for your response,  

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support