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- Hard disk - (3F0)

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05-29-2024 06:04 PM - edited 05-29-2024 06:08 PM
I am helping a friend. I keep getting a Hard Disk - (3F0), but this HP laptop 14, does not have a Hard Drive. I reset the BIOS to default and ran a System Diagnostics (Storage Passed). I don't believe the eMMC 64G is functioning. Is there another option or installing a hard drive is the only answer? It won't detect the SSD installed either.
Appreciate assistance,
05-29-2024 09:01 PM
If this is a Stream laptop, then no, the EMMC card is soldered to the motherboard and not something you can remove.
You would have to take it to a laptop repair shop and see if they can replace the EMMC card.
I am a volunteer and I do not work for, nor represent, HP
05-30-2024 02:48 PM
Laptops have very little room inside. The only way you could install a hard drive, and that would have to be a laptop drive, is if the laptop already had an existing hard drive that you were replacing.
The Stream models come with an EMMC card instead of a drive. So, there is no room to install a hard drive, nor a standard 2.5" SSD.
And since there is no m.2 slot (as far as I know) that form of SSD is not an option, either.
I am a volunteer and I do not work for, nor represent, HP
05-30-2024 08:26 PM
I don't see anything in the picture that looks like an HDD, an SSD, or EMMC stick -- so I can't help you with this.
There is something on the bottom left next to the battery, but the printing is too small to make it out.
I'm not familiar with the internals of this model laptop.
Sorry.
I am a volunteer and I do not work for, nor represent, HP