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‎03-24-2021 05:24 AM

HP Recommended
Product: Hp pavilion laptop 15-cs1011nt
Operating System: Microsoft Windows 10 (64-bit)

image.jpg

 

1 REPLY 1

‎03-24-2021 06:53 AM

HP Recommended

Hi:

 

The error code means that you will need to install a new hard drive, and reinstall the operating system.

 

Below is the link to the service manual where you can find the hard drive removal and replacement procedure.

 

Maintenance and Service Guide HP Pavilion 15 Laptop PC

 

Your notebook should be supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

You will need a 32 GB USB flash drive to create the recovery media.

 

 

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