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HP Recommended

I have 2 of the HP Envy x360 with broken left hinges.  One of them I had repaired, but at $600 it seems pointless to put any money into an issue that keeps coming up.  When the hinge breaks it is literally impossible to get into your computer again because the touchscreen causes errors.

 

Is there any compensation or repairs HP covers.  I am ready to give up on HP but I need all the extras.

 

criz

1 REPLY 1
HP Recommended

Hi @crizman,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

To get the answer to this question, we have limited support boundaries in the support community as of now.
I would request you to reach out to our phone support,

 

For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Elohi_NR
I am an HP Employee
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.