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TallFlowers90
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Having troubles during startup

HP 15 Notebook PC
Microsoft Windows 8.1 (32-bit)

My computer is having problems with startup/booting up windows will not open.

It says "Windows failed to start. A recent hardware or software change might be the cause."

"The Boot configuration dare for your PC is missing or contains errors"

I get a failure id: 9K544K-7T2A0J-MFPWMF-60U703 when I run system/ dianog tests which it fails at as well 

My battery needs to be replace but I am not sure if that is causing the problem with it or something else as I am not computer savy 

 

Thank you to those who take the time to read this and help me 

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HP Recommended

Having troubles during startup

Hi

The message is  "Hard Disk 1 Quick Test Failure"  which means a replacement and re-install.

 

The 2 batteries are...

697917-001  --  Battery for real-time clock (RTC)

776622-001 --  3 CELL BATTERY 31WHr 2.8AH LI LA03031DF

 

The hard drive....

669299-001 500 GB SATA HDD - 5,400 RPM, 2.5-inch form factor (raw drive)

 

You can source one to a better spec if you want to.

 

https://www.microsoft.com/en-us/software-download/windows8iso

 

https://support.hp.com/gb-en/product/hp-15-f200-notebook-pc-touch/7630399/model/8788164/manuals?sku=...

 

https://support.hp.com/gb-en/drivers/selfservice/hp-15-f200-notebook-pc-touch/7630399/model/8788164

 

If in doubt please ask.

 

 

Little Boy Blue, come blow your horn.


Lil_Boy_Blue
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