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HP Recommended
HP Notebook - 17-by0026ds

I have a brand new computer and the frame around display is falling apart. This computer is made of cheap plastic I can’t get anyone on the phone. This computer is brand new and literally came apart sitting on desk. I heard something and wasn’t sure what the hell it was. Well it was the computer falling apart on its own. I can’t close the computer because of the frame. HP you all need to contact me asap. 

1 REPLY 1
HP Recommended

Hi @Mjae2,

 

Welcome to the HP Support Community

 

I'd like to help!

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

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