I decided to go on my HP laptop after over a year of it being stored away. As soon as I turned it on it says “enter administrator password or power on password” in a blue box in the middle of my laptop screen. As I haven’t been on it for over a year I do not know the power on password nor did I set an administrator password too. I tried to take out the battery but the screws are stuck. Anyone know how to fix it?
If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.